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FAQ's

Why do I need to use catheters?

Intermittent catheterization is a process release urine that for some medical reason is being retained in the bladder Often people wonder the frequency they will need to catheterize, or the duration, and these are questions best answered by your doctor. The most important part is to follow your physician’s orders, so that you don’t end up with a UTI (urinary tract infection).

What are UTI’s and how do I avoid them?

UTI’s are painful and usually require a doctor visit and a prescription for anitbiotics, but can often be avoided by following your doctors orders. UTI’s are most often the presence of bacteria in your urinary tract, and can be internally or externally created.

Internally created UTI’s can be cause by your bladder retaining urine without being periodically drained by the use of the catheters that your doctor prescribed, because without periodic draining, the urine will create bacteria. Externally created UTI’s are usually bacteria entering your body while catheterizing, which is why you should always follow good clean practices when catheterizing each time.

What type should I use?

Your doctor will prescribe the right type of catheter for you. All should be covered by your insurance, and covered for as many as you’ll need, but here are the three basic types of intermittent catheters. All are disposable after each use so you don’t get a UTI as a result of reusing a catheter.

Staight catheters are designed for men, women and children in varying lengths to drain urine from your body. There are a number of ways to lubricate the catheters, and one of our professional can help you select which method is best for you if you ask.

Coude’ is another type of catheter designed for men, primarily with issues relating to their prostate, or other obstructions that require a catheter that can be more comfortably and easily inserted. Coude’ is French for elbow, and as it indicates these have a soft flexible tip shaped to make them easier to insert for men.

A closed system is the same catheter above, but either comes as touchless, or with insertion supplies to help reduce the number of UTI’s if you are experiencing them. In certain situations, your doctor may prescribe these as you start using catheters, but often will change your prescription if you are experiencing UTI’s after you have started using catheters

Will my insurance pay for my supplies?

We will direct bill Medicare, Georgia Medicaid, and most commercial insurance companies (like those provided through your employer) for your supplies. The most important part is to use them one time and throw them away after each use, which is why most plans will pay for up to 200/month. Your insurance also includes free shipping so there is no cost to discreetly deliver them to your door in an unmarked package.

How do I order my supplies?

We stay in touch to make sure you never run out of supplies. We’ll call you when it looks like you should be ready for a re-order, confirm what you need with you, and ship it to you the same-day. If you are running low, or going out of town, just call and we’ll ship them where you are, no problem!

Do you carry my catheter?

Yes, we carry all major brand. We will send whatever samples you would like to try, and assist you if you would like to know what is available.